Problem: viewer will only view one page of a multiple page document
|
Solution: Put cursor on the one page that does come up and press right button on mouse and if "About QuickTime Plug-in" appears as the first menu item do the following:
|
- 1. After pressing the right button on mouse, select the "Plug-In settings" option.
- 2. Select the "MIME settings" button.
- 3. Roll down to find Images and click on the plus sign in the box.
- 4. Roll down to find TIFF and click on the "check" to uncheck the box.
- 5. Click on OK button.
- 6. A message indicating you are trying to change the Browser while it is open appears, click on OK.
- 7. Close and reopen the browser and go back to the website to view the image. It should now be using Microsoft Office Document Imaging as the default, with a prompt for OPEN or SAVE. Uncheck the BOX to "ask every time" and click "OPEN". The default for TIF Images should now be set to open in MODI.
Solution 2: Go to START MENU - All Programs - Quicktime - Quicktime Contol Panel:
- Follow the process steps 1 thru 5 listed above. Close and reopen the browser and go back to the website to view the image.
| | | | |